BOOK A CALL
OWNER LOGIN

Owner success

Who helps you grow once the printer is yours?

Ashlee Fritz, our Chief Success Officer. Training gets you printing. Ashlee's team is there for what comes after: launching your business, landing the first jobs and growing into the next printer.

Customer success at The Wall Printer® starts the day your printer ships, and it doesn't have an end date.

Talk to the success teamHow the Launch Package works
Ashlee Fritz, Chief Success Officer at The Wall Printer
Ashlee FritzChief Success Officer, Wilmington, NC

Customer success

Launch, grow, keep getting better

Ashlee leads everything that happens after the sale. Four parts, one team.

01 Launch

Open for business

The Launch Package gets a new owner in front of customers while they're still learning the machine: website, listings, social, brand and ads.

What's in it
02 Grow

First jobs, then more

Pricing, the first ten customers, the next market. Ashlee's team checks in after training and helps turn the work you're doing into the work you want.

03 Develop

Keep learning

Owners tell us what they need next, like more time on file prep and design. Those answers shape the follow-up training, guides and owner resources we build.

04 Refer

Work that finds you

When someone asks us to print a wall near you, our Get it printed page points them to an owner. More work for owners, closer to home.

See how it works

The Launch Package

A business that's ready on day one

Most new owners get good at printing long before they get good at marketing. The Launch Package closes that gap while you learn the machine, and Ashlee is the person running it with you.

Ask us what it costs and how it fits your launch date.

Ask about the Launch Package
  • A website, with hosting and SEO
  • Your Google Business Profile
  • Meta and TikTok set up
  • Brand identity
  • Business cards
  • Three months of ad management
  • CRM onboarding
  • A weekly 45 minute strategy call

Next door

Wilmington Wall Printing, the shop next door

Wilmington Wall Printing prints custom wall and floor murals for homes and businesses around Wilmington and coastal NC. Ernie Fritz runs it from 2161 Dexter Street, next door to us, and it's part of Ashlee's team.

That matters to you as an owner. WWP quotes walls, books jobs, sets up on site and hands over finished work every week, the same way you will. What our success team teaches comes from a working wall printing business, not a slide deck.

A day in the life. Ernie loads the truck, sets up on site and shows the client.
Lettering printed on a glass shop door by Wilmington Wall Printing
Glass shop door. Printed by Wilmington Wall Printing.
Street map printed on a wall by Wilmington Wall Printing
Street map wall. Printed by Wilmington Wall Printing.
Visit Wilmington Wall PrintingGet a wall printed near you

Your path

Four steps, one team in Wilmington

  1. Discover. A discovery call with Lee about your market and the work you want to do.
  2. Decide. A demo and consult with Jason, with real numbers for your plan.
  3. Own. Brian handles the purchase and financing, and Chris's team trains you in Wilmington.
  4. Grow. Ashlee's team takes it from launch day to your busiest season.

Owners

What growing looks like

“The most helpful thing so far has been BNI. I've gotten referrals from the group, and the float spa job came from visiting another chapter.”
Kelly J.Modrn Ink Wall Printing, Madison, AL
“If I get the machine in front of people and show it to them, they do the brainstorming of what it can do for them.”
Jonathan O.WallPrint 904, Jacksonville, FL
“Now I wear all the hats. Do what you can each day, build trust with your customers, and do good work.”
Ryan C.Wonder Wall Printing, Saskatoon, SK
Meet the team in WilmingtonSee what owners print