The TWP Difference
Everything You Need to Start. Nothing Hidden.
In-Person Training
Hands-on training at our Wilmington, NC headquarters — real machines, real surfaces, real jobs. You leave ready to print day one.
Lifetime Technical Support
Phone, email, or video — no tiers, no queue, no expiration. You own the machine, you have a direct line to the team that built it.
Business Growth Tools
Optional built for Wall Printers CRM, print-ready marketing templates, social media assets, pricing guides, and a 300+ owner community. Use what works. Skip what doesn't.
5-Year Manufacturer Warranty
Four times the industry standard, backed by the team that designed and built your machine. Plus 3 custom hard-shell AV cases included standard.
Technical Services Included:
Included, at no additional cost, for the life of your printer
Hands On, In Person Training
You’ll come to our headquarters in Wilmington, NC and work directly with our team. Real machines. Real surfaces. Real print jobs. You’ll learn setup, software operation, surface prep, maintenance, troubleshooting, and job workflow and you’ll leave confident enough to run your first paid job the day your printer arrives.
This isn’t a 2- day crash course and a handshake. We’ve trained hundreds of operators from every background: sign shops, contractors, career changers, veterans, and complete beginners. No prior printing experience required. We don’t leave until you’re ready.
Lifetime Technical Support
This is where the partner conversation gets real. After training, after your machine ships, after your first job and your hundredth, we’re still here. Phone, email, video call. No tiers. No ticket queues. No subscription fees. No expiration date. You own a Wall Printer, you have a direct line to the people who built it.
And because we’re the manufacturer, not a reseller, we actually know how to fix what we built. You’re not calling a helpdesk that has to escalate to an overseas factory. You’re calling the engineers. We walk you through the repair or handle it ourselves. Your downtime is our downtime.
Warranty & Transport Protection
Every TWP wall printer is backed by a manufacturer warranty, directly from the team that designed and built your machine. Not a third party. Not a middleman. The same engineers in Wilmington, NC who assembled it are the ones who stand behind it.
The Pro AND Floor Series owners get an added layer of protection: custom hard-shell AV cases with precision-cut foam inserts, included standard, at no extra cost. No other wall printer manufacturer includes professional, hard case, transport protection with purchase. Your machine travels between job sites every week, safely.